At Raen, we believe that clarity and style should know no borders. Just as our eyewear is designed to transition effortlessly from your daily responsibilities to your spontaneous adventures, our global delivery service is crafted to bring your perfect pair to you—reliably and efficiently, no matter where your dynamic life takes you.
Our Promise: Transparent timelines, trusted carriers, and a delivery experience as premium as the eyewear in our collections. From the heart of Indianapolis to your doorstep worldwide, we ensure your journey with Raen is seamless from click to fit.
Your Global Shipping Options
We partner with world-leading logistics providers to offer you flexible and reliable shipping choices. All orders are carefully processed and quality-checked within 1-2 business days before beginning their journey to you.
Carriers: DHL or FedEx
Cost: $12.95 (flat rate)
Delivery Timeline: 10-15 business days after dispatch.
Ideal for when you want a balance of speed and value. Track your package every step of the way with real-time updates from our premium carrier partners.
Carrier: EMS
Cost: FREE on all orders over $50.
Delivery Timeline: 15-25 business days after dispatch.
Our value-driven option for the savvy shopper. Enjoy complimentary shipping on qualifying orders, connecting you to accessible luxury without compromise.
To qualify for free shipping, your cart subtotal must be $50 or more before taxes and after any discounts.
Shipping Destinations & Exclusions
True to our vision of being a global eyewear destination, we proudly ship to a vast majority of countries worldwide. Our community of students, professionals, travelers, and style enthusiasts spans the globe.
Please Note: Due to logistical constraints, shipping is currently unavailable to a limited number of remote regions and parts of Asia. At checkout, our system will automatically confirm if we can deliver to your location. For specific inquiries, our customer support team is always ready to help.
From Our Home to Yours: The Raen Journey
Every pair of Raen eyewear begins its journey at our headquarters in Indianapolis. Here, your order is handled with the same care and attention to detail that goes into designing our acetate frames and scratch-resistant lenses.
- Order Confirmation: You’ll receive an email confirmation immediately after placing your order.
- Processing (1-2 days): Our team meticulously prepares your eyewear, ensuring it meets our uncompromising quality standards.
- Dispatch & Tracking: Once your order ships, you’ll receive a tracking number via email to monitor its progress.
- Delivery: Your premium eyewear arrives, ready to become an essential tool for your modern life.
Need Help With Your Order?
Our dedicated customer support team, based in Indianapolis, is here to ensure your experience is exceptional. For any questions regarding shipping, delivery timelines, or order status, please reach out to us at [email protected].
Raen Eyeglasses Store
2464 Sugarfoot Lane, Indianapolis, US 46225
We are committed to connecting you with eyewear that fits not just your face, but your life. Thank you for choosing Raen—where your clear vision for life meets our vision for a world of accessible, versatile, and quality eyewear.